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FAQs

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What is the difference between the Over Ice and Cold Brew settings on my MultiServe (KF9250, KF9270, KF9370)?

Cold Brew and Over Ice beverages are different despite both being served with ice and cold. They undergo very different processes.

  • Over Ice: This is a process brewing the coffee using hot water directly over ice to obtain cold coffee. For a less diluted Over Ice beverage, we recommend brewing the coffee without ice and waiting for it to cool before adding ice.


  • Cold Brew: This is a process brewing the coffee using room temperature water. The coffee is brewed at lower temperature to enhance its sweet and full-bodied properties. To obtain a perfect Cold Brew drink, we recommend preparing it in a carafe without ice, placing it in the refrigerator for 15 minutes and serving it with ice.

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