Please note we can only deal with Australian customers - if you have an overseas enquiry, please find your country on our global site and then visit Customer Care, for local contact details.
Password Reset Issue
If you are contacting us about an issue with the recent "Password Reset" email, please note:
- The email is a valid email from The DeLonghi Group
- There was a technical problem with the link in the initial email and it does not work
- You will receive another email with a valid link
We apologise for the inconvenience caused.
General Braun Household Enquiries
Telephone: 1800 126 659
Monday to Friday 8.30am - 4.50pm
Online Query Replies
We are currently experiencing delays with responding to our online queries, if you have already lodged a query please do not re-lodge as this will create a duplicate of your details and your original request will be deleted which will put you new request further down the list. If it is URGENT please call our team on 1800 126 659. Thank you.