When your Multi Serve coffee maker shows the error code E13 in the display, it means that the heating plate is not reaching the preset temperature for the desired drink choice.
This could happen when you're trying to brew an Over Ice beverage, but the Over Ice function was not engaged.
If the carafe is full of ice, and you choose a hot coffee drink, this will prevent the heating plate from reaching the proper temperature and the E13 error will appear.
If the carafe is full of ice, and you choose a hot coffee drink, this will prevent the heating plate from reaching the proper temperature and the E13 error will appear.
To clear this error from the display, unplug the unit and let the unit sit idle for 5-10 minutes. Then, plug the unit back in and reset the time before using.
