To find the solution you were looking for, consult our with its usage guides and solutions to the most recurring problems

Ordering

How do I place an order?

When you see an item you like, please specify the quantity you prefer then click "Add to Cart."

After you add an item you may continue shopping until you are ready to complete your purchase.

At any time you can click on "Your Cart" at the top of the screen to view the items you have selected.

After you have made any changes and updated the quantities as desired, click "Checkout" to finish. You will then be prompted to fill out shipping and billing information.

Finish by clicking "Submit Order". Be sure to look out for a confirmation email in your inbox soon after. Be sure to look out for a confirmation email in your inbox soon after.

Quick links

FAQ

FAQs

Manuals

Download an instruction manual

Contact-Us

Contact information

Warranty

Warranty and service

Authorised Service Centres

Service locator

Welcome to Braun Household Customer Support,

We thank you for your patience and understanding during these difficult and unpredictable times.

We apologise for any longer than usual wait times or delays in replying to your email. If you have already emailed us, please be patient and avoid sending a duplicate request, as this may cause further delays.

Support for Braun Personal Products
(Shavers, Toothbrushes)

Support for these products is handled by other companies. Please use the contact details below:

Shavers and Toothbrushes
Procter & Gamble New Zealand
Phone: 0800 108 909

Braun Household: Kitchen and Ironing Products

If you do not have time to call, please visit our FAQ section below, where you can find FAQs and how-to videos that may assist you.

We are currently experiencing higher than normal call volumes. If you are unable to get through, please contact us via the contact form.

Contact Customer Support

You can contact customer support by: