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  2. Warranty

How to Contact Us About a Warranty Claim

Thank you for purchasing this Braun product. Your product is warranted against manufacturing faults when used in normal domestic use for the period stated below. In non-domestic use Braun limits the voluntary warranty to 6 months. We will repair or replace this product at no charge if found to be defective due to a manufacturing fault during the warranty period. This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried out by anyone other than an authorised Braun After-Sales Service Representative.

In the event of a breakdown, you will have access to professional help from Braun by simply calling this number 0508 200 300 between Monday and Friday 9am - 5pm or by submitting the contact form

Proof Of Purchase

Please retain your receipt as this will authenticate your warranty.

Warranty Periods

CategoryWarrantySeconds Warranty
Hand Blenders 2 Years 1 Year
Jug blenders 1 Year 1 Year
PowerBlend 9 5 Years 1 Year
Hand Mixers 1 Year 1 Year
Juicers 1 Year 1 Year
Steam Irons 2 Years 1 Year
Steam Stations 3 Years 1 Year
Kettles 1 Year 1 Year
Toasters 1 Year 1 Year

Use this link to download the Braun Household Warranty Card (PDF).

Disclaimer: The benefits to you given by this warranty are in addition to other rights and remedies available to you under a law in relation to the goods or services to which this warranty relates. In New Zealand this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993).