To find the solution you were looking for, consult our with its usage guides and solutions to the most recurring problems

Other

Do you offer price matching?

We strive to always offer our customers the best value for our product.

DeLonghi Group New Zealand (Braun Household, DeLonghi and Kenwood) by New Zealand Commerce Commission guidelines set a recommended retail price (RRP). Recommended retail price is suggested only and our retailers by law are not obliged to comply with this pricing.

From time to time our retail partners may offer temporary markdowns or discounts but we do not match those prices.

Additionally please note our prices are subject to change at any time without notice.

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Welcome to Braun Household Customer Support,

We thank you for your patience and understanding during these difficult and unpredictable times.

We apologise for any longer than usual wait times or delays in replying to your email. If you have already emailed us, please be patient and avoid sending a duplicate request, as this may cause further delays.

Support for Braun Personal Products
(Shavers, Toothbrushes)

Support for these products is handled by other companies. Please use the contact details below:

Shavers and Toothbrushes
Procter & Gamble New Zealand
Phone: 0800 108 909

Braun Household: Kitchen and Ironing Products

If you do not have time to call, please visit our FAQ section below, where you can find FAQs and how-to videos that may assist you.

We are currently experiencing higher than normal call volumes. If you are unable to get through, please contact us via the contact form.

Contact Customer Support

You can contact customer support by: