Question 1

Why is my Braun coffee grinder not working?

Accepted Answer

The coffee grinder has a built in safety feature and is designed to not operate when one of the following components is not correctly installed: upper burr blade, ground coffee container, and ground coffee container lid. Please be sure these are installed correctly. Another reason may be that the unit has overheated and needs to cool down before starting again. Please unplug the unit and wait a few minutes if this happens.

Question 2

Why is the start/stop button on my Braun coffee grinder is fading?

Accepted Answer

The unit overheat protection may be active to avoid burning of coffee. Wait until the fading of the start/stop button turns off. Another potential cause can be that the thermal protector is activated. In this case check if the overheat protection is active. If not, wait a few minutes for it to cool down, unplug and plug in again to restart.

Question 3

Why is the button on my Braun coffee grinder flashing?

Accepted Answer

The coffee grinder has a built in safety feature and is designed to not operate when one of the following components is not correctly installed:  upper burr blade, ground coffee container,  and ground coffee container lid. Please be sure these are installed correctly.

Question 4

Why the upper burr cannot be installed correctly?

Accepted Answer

You may need to clean the area from coffee grounds or beans using the brush provided.

Question 5

Why does the grinding setting knob not turn?

Accepted Answer

You should adjust the coarseness of the coffee while the grinder is on and working

Question 6

What are the diffent settings of courseness on the Braun Coffee grinder?

Accepted Answer

There are 15 different settings divided in 3 groups: Espresso coffee settings 1-3, Drip coffee settings 4-6, and French Press settings 7-9.

Question 7

Why is my coffee maker overflowing?

Accepted Answer

1. Insert the filter basket correctly2. Be sure the carafe is centered directly under the filter basket3. Place the lid on the carafe4. There might be too much coffee grounds. Remove filter from the filter basket. If using a paper filter, replace with new one. Restart the coffee brewing process with proper amount of coffee grounds5. Use only coffee that is ground for drip coffee makers

Question 8

What can I do about my coffee filter collapsing and causing an overflow?

Accepted Answer

When using a paper filter, there may be times that the filter will collapse and cause overflow. If the filter is collapsing in your coffee brewer, first make sure you are using the correct size and shape filter in the unit. Cone Filters: (Paper or Permanent)# 2 cone filter is for 4 cup coffeemaker and # 4 cone filter is for 8, 10, or 12 cup coffeemakers.

Question 9

Why is my coffee not hot?

Accepted Answer

If the unit requires a cleaning cycle to be run the coffee may come out warm not hot.Please try descaling your machine.

Question 10

Why are there coffee grounds at the bottom of the carafe?

Accepted Answer

1. The paper filter was not inserted correctly into the filter basket 2. Paper filter collapsed 3. The grind may be too fine. Be sure to use a course grind coffee in a drip coffee machine.

Question 11

Why is my coffeemaker leaking from the bottom?

Accepted Answer

1. Make sure the filter is properly in position and that the brew basket is fully closed.2. Avoid overfilling the water reservoir. The coffeemaker is equipped with an overflow slot near the top of the water reservoir. If too much water is added it will flow out of this slot and collect near the base of the unit.

Question 12

Why does my coffeemaker brew slower than it used to?

Accepted Answer

The unit may require descaling to remove mineral deposits that build up over time.

Question 13

There is water/condensation on the lid of the coffeemaker, is that normal?

Accepted Answer

Yes,the appliance generates steam during the brewing cycle. Therefore a small amount of condensation on the lid of the coffee maker is normal.

Question 14

How do I clean my coffeemaker?

Accepted Answer

Always turn off, unplug and allow the coffeemaker to cool before cleaning. Remove the filter basket (permanent filter), carafe and carafe lid and wash them in a solution of hot water and mild liquid soap. Never use abrasive cleansers, steel wool pads or other abrasive materials. Dishwasher safe parts: glass carafe and lid and filter basket (permanent filter)

Question 15

Why might my coffee taste bad?

Accepted Answer

The coffee may taste bad due to the following reasons: 1. Age of coffee grounds affects its taste. Old coffee may taste stale. The coffee will taste the best if you use fresh beans/grounds. 2. Quality of coffee grounds and type of water you use will have an impact on the coffee taste. 3. The cleanliness of your coffeemaker. Make sure to clean the unit every 40-80 brews.

Question 16

What is the 1-4 function, and how does it work?

Accepted Answer

The 1-4 button should be activated when you are making less than 4 cups of coffee. By pressing this function it will slow down the brewing process so you are receiving a strong cup of coffee. If you make less than 4 cups and do not use this function the water will pass through to quickly thus resulting in a weak tasting coffee. If you make a full carafe of coffee and choose this function the unit will brew very slowly and still result in a full carafe of coffee.

Question 17

How do I change the temperature from Fahrenheit to Celsius &#40;or viceversa&#41; on my MultiServe?

Accepted Answer

If your unit is equipped with the \'hot water\' feature you can adjust the water temperature display from Fahrenheit to Celsius (and viceversa) by following these steps: - make sure the unit is on;- switch the lever to the \'hot water\' position;- the temperature light will be lit. Press and hold the - and + buttons simultaneously until you see F or C.

Question 18

What does the settings A1 thru A5 mean on my MultiServe?

Accepted Answer

The settings A1 through A5 are your altitude choices to program your unit for optimal performance based on the altitude of where you live. Altitude (m/ft) 0 – 499 / 0 – 1637 500 – 999 / 1638 – 3278 1000 – 1499 / 3279 – 4918 1500 – 1999 / 4919 – 6558 2000 > / 6559 > Parameter A 1 A 2 A 3 A 4 A 5

Question 19

Why should I set the altitude of where I live on my MultiServe?

Accepted Answer

The altitude will affect the boiling/steaming temperature point of the water. To ensure your MultiServe brews properly you must choose the proper altitude for where you live.Please note: if your unit is producing excessive steam during the brewing process you may need to change your altitude to a higher setting.

Question 20

What does SCA Certified mean?

Accepted Answer

SCA stands for Specialty Coffee Association. This certification is granted only on a few specialty coffee makers that meet their rigorous technical requirements which are based on proper water temperature, brewing time, and ability to brew within the SCA Golden Cup recommendations.

Question 21

What does the ’Gold’ setting mean on my MultiServe?

Accepted Answer

The \'Gold\' setting is the SCA certified Golden Cup setting which brews the coffee according to the SCA standards.For brewing in this way you must use a paper filter (cone shape #4) and choose the correct amount of coffee using the supplied measuring scoop.

Question 22

Why is the keep warming light indicator on when I choose the Over Ice feature on my MultiServe?

Accepted Answer

When making an Over Ice beverage the warming plate will not be active. However, if you brew a hot coffee beverage prior, the light will remain on as long as the warming plate is warm.Please note: Once the unit is turned off, the keep warming indicator light remains lit until the warming plate cools down.

Question 23

Why is the keep warming light indicator on even when my MultiServe has been turned off?

Accepted Answer

Once the unit is turned off, the keep warming indicator light remains lit until the warming plate cools down.

Question 24

What does the ’Over Ice’ function mean on my MultiServe?

Accepted Answer

The Over Ice function is making a beverage that is designed to brew directly over ice.This function yields a stronger brewed coffee pouring directly over ice to give you the perfect tasting Iced beverage. The result should be a bold flavor, not a watered down taste.

Question 25

Why can’t I set the AUTO ON feature on my MultiServe?

Accepted Answer

To set the Auto On feature please be sure you have set the clock, and the lever is in the \'Coffee\' position.

Question 26

Why is the coffee on my MultiServe overflowing?

Accepted Answer

If you find your coffee is overflowing please check the following: - You are not using a paper and gold tone filter together. Please be sure to use one or the other.- Make sure you are not overfilling the basket with coffee and your grinds are not too fine. Drip coffee makers require a coarse-ground coffee.- Make sure the filter basket is properly inserted

Question 27

How do I set the clock on my MultiServe?

Accepted Answer

To set the time of day you need to press and hold the \'Clock\' button until the hour display blinks. Press \'set\' to choose the hour and press \'Clock\' again to activate the minutes. Once the minutes blink press \'Set\' and choose the minutes.

Question 28

What does the E13 error code mean on my Multi Serve Coffee maker ?

Accepted Answer

When your Multi Serve coffee maker shows the error code E13 in the display, it means that the heating plate is not reaching the preset temperature for the desired drink choice. This could happen when you\'re trying to brew an Over Ice beverage, but the Over Ice function was not engaged. If the carafe is full of ice, and you choose a hot coffee drink, this will prevent the heating plate from reaching the proper temperature and the E13 error will appear. To clear this error from the display, unplug the unit and let the unit sit idol for 5-10 minutes. Then, plug the unit back in and reset the time before using.

Question 29

example test

Accepted Answer

The standard Lorem Ipsum passage, used since the 1500s\'Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.\'

Question 30

What does the error code H2O indicate on my Braun Multi Serve?

Accepted Answer

The H2O error code indicates a few things: It could mean that there is not enough water in the tank for the selected beverage; or it could indicate the water tank in not seated properly in the unit and there is air in the circuit. If the H2O error appears, completely remove the water tank from the unit, reinsert it by firmly pushing it into place, and fill the tank with at least 1.5 liters (50 ounces of water). Turn the unit off and then back on to clear the error. If this does not help, remove the water tank again and reinsert it ensuring it clicks back into place. You may need to try this a few times to clear any air in the line and clear the error.