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How can we help you?

Here you can find the support you need for your machine.

Welcome to Braun Household customer support. We thank you for your patience and understanding during these difficult and unpredictable times.

We apologize for any longer than usual wait times & delays in replying to your email. We ask if you have already emailed in please be patient and do not submit a duplicate as this may cause more delay in our response.

If you are enquiring about Braun Personal Products (Shavers, Toothbrushes)

Please see the below contact information as support is offered for these products through other companies.

Shavers and Toothbrushes

Procter & Gamble New Zealand
Phone: 0800 108 909

Braun Household: Kitchen and Ironing Products

If you do not have the time to call, online and self-help options are available please see our FAQ section below, where our FAQs and how-to-videos are available and may be able to assist you.

We are currently experiencing higher than normal call volumes, if you are unable to get through please contact us through the contact form.

You can contact customer support by:

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