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Ordering

If my order didn’t go through, why does it look like my credit card was charged?

What you are likely seeing is what is called a 'Pending' Charge. This is the bank's authorization that there are enough funds available to place your order. The only thing your bank is verifying is that the credit card entered has the funds. We validate the billing address and card verification id for your own protection to try and ensure that the card is not being used fraudulently. As long as the credit card number is valid a 'Pending' charge will appear to hold those funds. Your card only gets charged when the actual product ships.

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