How do I descale my kettle?

To prolong the life of your new kettle, descaling should be carried out on a regular basis. The frequency required will depend on your water hardness.
If you have particularly hard water, we would recommend the kettle is descaled every month. For very soft water areas we would recommend that you descale your kettle every three months. Please ensure you follow the instructions carefully.
Switch the kettle on, remembering to switch it off just before the boiling point. Leave the solution in the kettle for a while, dependant on the severity of the scale inside and then empty the kettle. Refill with fresh water, boil, empty and repeat this process once more. Your kettle can now be used.