Contact Us

Due to high volume, our carrier partners may be experiencing delays. Delivery dates are not guaranteed, including Second business day and Next business day orders.

Send us a message

Please use our online inquiry form if you have a question or are experiencing an issue (creating more than one inquiry will not get a faster response).

Request type *

Braun is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.

Customer Service Hours: 10am-6pm ET Monday through Friday

Need help troubleshooting your product?

 

Before contacting support, please have this information ready:

  • Product Name
  • Serial Number
  • Proof of purchase receipts (date & place of purchase

 

Use our Self-service tools:

Product guides & manuals: https://www.braunhousehold.com/en-us/manuals

FAQs: https://www.braunhousehold.com/en-us/faqs

Chat with a Live Expert: 10am-6pm Monday ET through Friday

 

Need to order Spare Parts?

For expedited service please visit  Encompass

Warranty Questions?

For warranty information, please click on Braun Limited Warranty

Need help outside of the US?

Please note we serve our US customers - if you have an inquiry for another country, please check our global site and then visit Customer Services, for local contact details.