Question 1

How to Return Product I purchase on your Braun website?

Accepted Answer

Please check your invoice date: We will accept returns of unused merchandise in its original protective packaging within 30 days of your invoice date. Credit will be issued in the same form of payment used for purchase. There will be no refunds given for returns made after 30 days from invoice. Please note that original shipping charges are not refundable. Please complete the return form included with your original shipment. If you no longer have the form you can download it from here or have any questions, please contact us or visit our website Please be sure to ship your item by insured, traceable mail to the address indicated on the return form. This service is offered by UPS, USPS, Fed Ex and other carriers.

Question 2

Can I return an item to a retailer that carries your product?

Accepted Answer

Our retail partners will not accept returns for product not purchased from their physical or online stores.  You must return purchases made on the website through our website return process.

Returns