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Why isn’t the Braun Household Australia website working properly for me?

We apologise if you ever encounter difficulties with our website. In order to try and help you resolve any issues you can contact customer support on 1800 126 659 between Monday and Friday 9am - 5pm or use our contact form. The information that would help in our research would include:

  • A short description of the issue (i.e. you cannot view all or part of a page, items can't be added to your cart, you can't complete checkout, etc)
  • The type of device you are using - a laptop, desktop or mobile device (phone or tablet)
  • The browser you are using (Internet Explorer, Google Chrome, Mozilla Firefox, Safari, etc) and the version of your browser. You can check your version by going into the Help section of the Browser toolbar and selecting the 'About' option

Quick links

FAQ

FAQs

Manuals

Download an instruction manual

Contact-Us

Get in touch with us

Warranty

Warranty and service

Authorised Service Centres

Authorized Service Centers

Welcome to Braun Household Customer Support,

We thank you for your patience and understanding during these difficult and unpredictable times.

We apologize for any longer than usual wait times or delays in replying to your email. If you have already sent an email, please be patient and do not submit a duplicate inquiry, as this may cause further delays.

Support for Braun Personal Products
(Shavers, Toothbrushes, Thermometers)

Please refer to the contact details below, as support for these products is handled by other companies.

Shavers and Toothbrushes
Procter & Gamble Australia
Phone: 1800 641 820

https://au.braun.com/en-au/contactus



Thermometers
Braun Health Care — distributed by Felton Grimwade & Bosisto’s (FBG)
Phone: +61 3 9542 0100
Toll Free: 1800 655 841

https://braun.fgb.com.au/contact-us/



Braun Household: Kitchen and Ironing Products

If you do not have time to call, please see our FAQ section below where our FAQs and how-to videos may assist you.

We are currently experiencing higher than normal call volumes. If you are unable to get through, please contact us via the contact form.

Contact Customer Support

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