en-NavCard-jug-blender-1080x720.jpg

en-navnod-braun-food-preparation-1080x720.jpg

br_en_NavNode_FoodPrep_Node_HB-Attachments_1080x720.jpg

en-NavCard-jug-blender-1080x720.jpg

en-NavCard-food-processors-1080x720.jpg

Background (75).png

Breakfast Series 1

Just what you need. Start your day off right.

Learn More
br_en_NavNode_Breakfast_Node_Water-kettles_1080x720.jpg

en-NavCard-citrus-juicer-1080x720.jpg

br_en_NavNode_Breakfast_Node_Toaster_1080x720.jpg

br_en_NavNode_Breakfast_Node_Spin-Juicers_1080x720.jpg

en-NavCard-steam-generator-irons-1080x720.jpg

Steam generator irons

Save 50% time* for what really matters.

Learn More
en-navnod-garment-care-1080x720.jpg

br_en_NavNode_GarmentCare_Node_Steam-irons_1080x720.jpg

en-NavCard-get-inspired-1080x720.jpg

en-NavCard-hand-blender-attachments-1080x720.jpg

Hand blender attachments & accessories

Experience the versatility

Learn More
en-navnod-recipes-1080x720.jpg

Recipe collection

Fun and simple recipes from Braun.

Learn More
br_en_NavNode_GarmentCare_Node_Garment-steamers_1080x720.jpg

Sanitization function

Kills more than 99.99% of viruses and bacteria¹.

Learn More
br_en_NavNode_Support_Node_Services_1080x720.jpg

en-navnod-more-Braun-products-1080x720.jpg

Discover Braun's hair removal, grooming & skin care products.

Learn More
  1. Back to homepage
  2. Faq Page

FAQs

Ask us a question.

When placing an order and entering my payment information I get an ’Authorisation Error’ message. What does this mean?

An authorisation error could mean several things. First, please be sure that all billing information is correct. You want to make sure that the postcode you entered matches the postcode on file for your billing address. Second, be sure to check the expiration date and card verification numbers on your card. Also, please be aware that we only accept MasterCard and Visa for credit card payment.

If you are still receiving an error message and you feel that all of the information you are entering is correct, you may wish to contact your bank for further details.

If you are using a debit card it's possible you may need to adjust your credit limit for larger purchases.

At any point though you may contact us on 1800 126 659 between Monday and Friday 9am - 5pm for further assistance.


Loading