To find the solution you were looking for, consult our with its usage guides and solutions to the most recurring problems

Shipping

What are your shipping options and rates?

Where We Ship To

Please Note:

  • We ONLY ship to addresses within Australia

We deliver to all areas in Australia except for the following:

  • Australian Antarctic Territories, TAS 7151
  • Christmas Island, WA 6798
  • Cocos Keeling Islands, WA 679
  • Lord Howe Island, NSW 2989
  • Norfolk Island, NSW 2899

You can ship to another address besides your own. When prompted to fill out shipping information, specify the shipping address you wish to send your purchase. When prompted for the billing address, fill out your own address.

Shipping Cost

Free delivery for orders over $100 AUD.

All orders below $100 AUD will incur a $7.99 AUD fee.

Shipping Details

  • The estimated time for delivery will be between 3 to 10 business days
  • Delivery is Monday to Friday, we do not currently offer weekend delivery
  • Your order may be shipped in multiple packages as items are ready

After you complete your transaction, an e-mail containing the order confirmation number will be sent to your specified e-mail address.

Quick links

FAQ

FAQs

Manuals

Download an instruction manual

Contact-Us

Get in touch with us

Warranty

Warranty and service

Authorised Service Centres

Authorized Service Centers

Welcome to Braun Household Customer Support,

We thank you for your patience and understanding during these difficult and unpredictable times.

We apologize for any longer than usual wait times or delays in replying to your email. If you have already sent an email, please be patient and do not submit a duplicate inquiry, as this may cause further delays.

Support for Braun Personal Products
(Shavers, Toothbrushes, Thermometers)

Please refer to the contact details below, as support for these products is handled by other companies.

Shavers and Toothbrushes
Procter & Gamble Australia
Phone: 1800 641 820

https://au.braun.com/en-au/contactus



Thermometers
Braun Health Care — distributed by Felton Grimwade & Bosisto’s (FBG)
Phone: +61 3 9542 0100
Toll Free: 1800 655 841

https://braun.fgb.com.au/contact-us/



Braun Household: Kitchen and Ironing Products

If you do not have time to call, please see our FAQ section below where our FAQs and how-to videos may assist you.

We are currently experiencing higher than normal call volumes. If you are unable to get through, please contact us via the contact form.

Contact Customer Support

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