To find the solution you were looking for, consult our with its usage guides and solutions to the most recurring problems

Ordering

How do I place an order?

When you see an item you like, please specify the quantity you prefer then click "Add to Cart."

After you add an item you may continue shopping until you are ready to complete your purchase.

At any time you can click on "Your Cart" at the top of the screen to view the items you have selected.

After you have made any changes and updated the quantities as desired, click "Checkout" to finish. You will then be prompted to fill out shipping and billing information.

Finish by clicking "Submit Order." Be sure to look out for a confirmation email in your inbox soon after.

Quick links

FAQ

FAQs

Manuals

Download an instruction manual

Contact-Us

Get in touch with us

Warranty

Warranty and service

Authorised Service Centres

Authorized Service Centers

Welcome to Braun Household Customer Support,

We thank you for your patience and understanding during these difficult and unpredictable times.

We apologize for any longer than usual wait times or delays in replying to your email. If you have already sent an email, please be patient and do not submit a duplicate inquiry, as this may cause further delays.

Support for Braun Personal Products
(Shavers, Toothbrushes, Thermometers)

Please refer to the contact details below, as support for these products is handled by other companies.

Shavers and Toothbrushes
Procter & Gamble Australia
Phone: 1800 641 820

https://au.braun.com/en-au/contactus



Thermometers
Braun Health Care — distributed by Felton Grimwade & Bosisto’s (FBG)
Phone: +61 3 9542 0100
Toll Free: 1800 655 841

https://braun.fgb.com.au/contact-us/



Braun Household: Kitchen and Ironing Products

If you do not have time to call, please see our FAQ section below where our FAQs and how-to videos may assist you.

We are currently experiencing higher than normal call volumes. If you are unable to get through, please contact us via the contact form.

Contact Customer Support

You can contact customer support by: