To find the solution you were looking for, consult our with its usage guides and solutions to the most recurring problems

Ordering

Can I pre-order the appliance or have a Customer Service Agent check the stock date for me?

No, we do not offer pre-orders or backorders for our out-of-stock items on the website.

The absolute best way to know the moment the product is back is to use our "Notify Me" feature. Why do we focus only on the "Notify Me" feature:

  • We prioritise the fairness and accuracy of inventory for all our customers. We only want you to place an order when we can guarantee fulfilment.

Quick links

FAQ

FAQs

Manuals

Download an instruction manual

Contact-Us

Get in touch with us

Warranty

Warranty and service

Authorised Service Centres

Authorized Service Centers

Welcome to Braun Household Customer Support,

We thank you for your patience and understanding during these difficult and unpredictable times.

We apologize for any longer than usual wait times or delays in replying to your email. If you have already sent an email, please be patient and do not submit a duplicate inquiry, as this may cause further delays.

Support for Braun Personal Products
(Shavers, Toothbrushes, Thermometers)

Please refer to the contact details below, as support for these products is handled by other companies.

Shavers and Toothbrushes
Procter & Gamble Australia
Phone: 1800 641 820

https://au.braun.com/en-au/contactus



Thermometers
Braun Health Care — distributed by Felton Grimwade & Bosisto’s (FBG)
Phone: +61 3 9542 0100
Toll Free: 1800 655 841

https://braun.fgb.com.au/contact-us/



Braun Household: Kitchen and Ironing Products

If you do not have time to call, please see our FAQ section below where our FAQs and how-to videos may assist you.

We are currently experiencing higher than normal call volumes. If you are unable to get through, please contact us via the contact form.

Contact Customer Support

You can contact customer support by: