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Please use our online inquiry form to send us a brief description of the question or issue you're experiencing. Our consumer service representatives strive to respond to all inquiries within 1 business day of receipt.
To speak directly with a customer service representative, please call 1 (888) 977-3578. Our representatives are available: 9:00 am – 8:00 pm (ET) Monday through Friday and Saturday 9:00 am – 5:00 pm (ET).
Braun Household USA c/o De'Longhi America, Inc.2 Park Way, Ste 3AUpper Saddle River, NJ 07458
Please note we can only deal with US customers - if you have an inquiry for another country, please check our global site and then visit Customer Services, for local contact details.
For spare parts visit our partner Encompass
Frequently Asked Questions (or FAQ's) will help you to find additional information on your product
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2 Park Way & Route 17 South - Suite 3AUpper Saddle River, NJ 07458, USA
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