Frequently Asked Questions

Steam irons

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FAQs Steam irons

  • Why should I empty the water tank before storage?

    To avoid particles remaining inside the water tank and prevent hygienic issues.

  • What's the best way to store a steam iron?

    Empty the water tank, place the iron in a vertical position on a dry, safe spot.

  • Which advantages does the Textile Protector technology has in comparison to conventional steam irons?

    Key advantage is to iron with full steam power but lower temperature to avoid damages on delicate garments.

  • For which garments / clothings should I use the Textile Protector?

    All garments that have to be ironed below temperature level 2. Garments with the sign: "No hot ironing, 110°C max". 

  • For which garments / clothings should I use the Soft Textile Protector?

    Silk and black garments, to avoid shining patches.

  • What are the textile protectors?

    They are attachments for your steam iron. They allow you to iron even the most delicate garments even on high temperature settings with full steam performance. They are easy to plug or unplug from your Braun steam iron while ironing different fabrics.

  • When do I need to decalcify the steam chamber of the iron?

    When you've cleaned the anticalc valve and calc particles still come out of the soleplate.

  • How can I decalcify the steam chamber of the iron? (Entkalken)

    In order to clean the steam chamber from residues, decalcify the steam iron following the user instructions. 

    1. Fill up the water tank to the max with tab water
    2. Heat up the steam iron at maximum temperature setting in vertical position
    3. Unplug the steam iron from the power outlet
    4. Hold the steam iron in horizontal position over a sink. Turn the steam regulator clockwise above maximum to "anti calc". The button will release the complete capacity of water from the tank and will rinse the water through the heating block of the iron. Calc and other residues will be released out of the soleplate. 
    5. Please repeat the procedure up to 3 times if necessary
    6. In the meantime put the released steam regulator in citrus acid or clear vinegar. Wash up the calc and residues from the steam regulator with tab water. Put it back in its position. 

    Caution: Hot water and steam will come 
    out from the sole plate when the steam regulator is turned clockwise beyond setting. 
    After cleaning refill the tank with water, heat up the iron and press the precision shot button 4 times to rinse the iron before ironing.

    Do not use commercial decalcifiers, they may damage the iron.

  • How can I decalcify the anticalc valve?

    Take the anticalc valve out of the iron. Immerse the valve in vinegar or lemon juice to get it cleaned

  • How often do I need to decalcify the steam iron?

    It depends on the type of water and the intensity of use of the iron.

  • How can I clean the soleplate of my steam iron?

    Braun steam irons with Eloxal or Saphir soleplate can easily be cleaned with steel wool.

  • Can I add any additives/descalers/starch/scented ironing water into the water tank of the steam iron?

     Additives/descalers/starch/scented ironing water are absolutely NOT recommended, to avoid serious damages for the steam iron.

  • Can distilled water damage the iron?

    Yes, it has absolutely a bad influence on steam performance. 

  • Can I use condensation water  or distilled water from my tumble dryer?

    No, this condensation water could have remnants of soap and other residues. This can damage the iron. In general, please use just tap water, and only in case of very hard water, add 50% of distilled water.

  • Sometimes water leaks out of the soleplate during ironing. What should I do?

    Braun steam irons have a special coating inside the heating block that makes the outstanding steam performance possible, avoiding water leaks out of the soleplate during ironing. If water comes out the soleplate, please check the temperature setting that maybe is too low. In that case, either increase temperature or reduce the steam rate.

  • Which kind of water should I use?

    Tap water is highly recommended.

  • Which is the function of precision shot button?

    It is a special kind of steam shot/steam boost which is available on Braun TexStyle 7 irons. It allows you to remove also wrinkles very difficult to reach, as the steam comes out directly from the tip area of the soleplate.

  • What does steam shot/steam boost mean?

    That means you can have a big amount of steam in a short time when removing deep wrinkles.

  • What does  variable steam mean?

    This is the general steam rate which can be adjusted by the rotating knob.

  • When to use the water spray?

    It is recommended for very hard wrinkles to srpay water directly on the fabric to remove these wrinkles.

  • What is vertical steam?

    This describes the usage of the steam iron in a vertical position. You can treat fabrics like curtains with steam to remove wrinkels, even without unhanging those.

  • There is no steam coming out of the steam zones, why?

    - Possibly the temperature setting is too low.
    - Steam regulator is set to 0
    - The heating block might be calcified. Please see instructions for cleaning and decalfication.

  • What is variable steam?

    It is the constant steam rate which can be adjusted by the steam regulator. The full performance of the steam is available at all temperature settings above level 2. The temperature selector indicates this with a steam icon.

  • What happens if scratches appear on the soleplate?

    Even if it is very unlikely to have scratches on Braun soleplates, small and thin scratches won't impact the ironing result.

  • What are the advantages of saphir soleplate?

    The Saphir soleplate is Brauns highest scratch resistant soleplate with optimal glideability.

  • What are the advantages of eloxal soleplate?

    Eloxal soleplates are very scratch resistant with perfect glideability.

  • Is the wattage important for the performance?

    The wattage influences the performance to a certain extent. Braun steam irons are optimised for moderate energy usage at a top performance level for perfect ironing results.

  • How quick will the iron be ready to use?

    It depends on the temperature settings and type of iron. Most Braun irons will be ready to use within a minute and half on the highest temperature setting, after connecting it to a power source.

  • How does the auto-off function work?

    The auto-off system enables maximum safety and energy saving. It shuts off after 8 minutes in vertical position or 30 seconds in horizontal position. Once the iron is moved out of the vertical / horizontal position it will start to heat up again.

  • What's the meaning of the light signal on the iron?

    A constant light means that the iron is heating up, when it switches off your temperature setting is achieved. A flashing light indicates the stand-by mode of the auto-off function.

  • Sometimes I hear a "click" sound from the iron, what does it mean?

    The soft click sound probably comes from the working thermostat on your temperature settings.

  • Which specifications are important when choosing a new steam iron?

    Wattage, variable steam, steam shot, soleplate (glideability / scratch resistance / durability), user friendliness (open handle / easy refill / long powercord), reliable brand.

  • What's the difference between a steam iron and steam generator?

    A steam generator has a larger water tank and higher steam rate in comparison to a steam iron. It's especially designed for people who irons a lot. A steam iron is more compact and easy to store.

  • Why should I use a steam iron?

    Using steam when ironing eases up the fabric of your garment and makes it easier to straighten it and get the wrinkels out

If you need help, you've come to the right place