Frequently Asked Questions

Food Processors

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FAQs Food processors

  • What is the Pulse function used for?

    The pulse mode is useful to chop delicate and soft food such as hard boiled eggs, onions or parsley. This will cut the food rather than mash it and ensure all contents get thoroughly processed, particularly when chopping. The pulse is used to carefully add flour to dough so as not to affect their creaminess and can be used to add whipped eggs or cream to more solid food.

  • What is the best way to puree solid ingredients?

    Feed small portions into the jug gradually rather than adding large quantities at one time.

  • What is the chopper attachment for?

    The chopper can be used to chop, shred or mince a wide variety of vegetables, meats, nuts or herbs.

  • My food processor stopped while I was using it.

    The units are equipped with a safety fuse which prevents overload of the motor. It is possible that this is the reason why the unit stopped or will not turn on. Turn the unit off and let it cool down for 15 minutes. If, at the end of this period, the unit still does not run, repeat the cooling off procedure. It is very important that the unit is in the "off" position, because the motor will turn itself on automatically after the motor has been cooled off. If the unit still does not work, it is recommend that a Braun authorized service center be contacted for service.

  • My food processor is brand new and it will not turn on.

    The food processors are equipped with a dual safety lock in which the processor will only run, if the working bowl and lid are properly locked in place. Place the working bowl on the motor block, matching the guide openings with the studs on the motor block. Turn the working bowl clockwise, guiding the nozzle on the lid into the safety lock opening in the motor block, until you hear it snap in place.

  • How can I clean stained plastic parts of my food processor?

    Some kind of food (e.g. carots) can lead to discoloration of the plastic. To remove these stains, try wiping them clean with vegetable oil before washing them.

  • Can I wash the detachable parts in the dishwasher?

    Yes, all detachable parts are dishwasher safe with the expection of the drive arm (for all models) and the kneading attachment (for models K1000 up to K3000).

  • Can I crush ice with my jug blender?

    Yes.The heavy duty steel blade is sturdy enough to crush ice. With the motor switched off, place cubes of ice in the jar, replace the lid and switch the unit on.

  • Can I chop hard or frozen food with the chopping attachment?

    We do not recommend chopping hard or frozen food, such as coffee beans, ice or nutmeg, with the chopper.

  • How do I get the best results when slicing, shredding and grating?

    When slicing and shredding juicy or soft foods, you will obtain better results at lower speeds. For slicing, shredding or grating hard foods, you should operate at higher speeds.

  • Can I use the main blade on my food processor for processing dough?

    For the best results, we recommend using the kneading attachment which is specially designed for making yeast dough, pasta and pastries. For mixing cake dough or sponge cake, we recommend you use the main blade.

If you need help, you've come to the right place