Missing & Damaged Parts (Under Guarantee)

Spares and Accessories

Please note: This form is only to be completed if you are experiencing a missing or damaged part, and they will not be able to answer questions. If you have any questions please contact Customer Support. 

Missing damaged part on your under guarantee product? 

Complete the form below, remembering to fill in all of the details required. Missing information will result in delays in resolving your enquiry. Alternatively call 03334 001750 and have the model and manufactuers number ready to give to the advisor. 

Before you send your enquiry...

The product model number is essential. These can be found on the underside of your product. 

For product enquiries and enquiries not applicable to under guarantee products please use the main contact form.

Please note we can only assist with enquiries from the UK and Ireland.

    “The model number can usually be located on the base of the product either embossed into the plastic or on a silver label”
Your contact details may be passed to relevant third party companies such as our spare parts distributor or service agents in order to resolve your enquiry and will only be used for this purpose. We may, with your prior consent, pass on your personal details to our marketing team, who may contact you with marketing materials and promotional offers